Pomoc
If there is a problem with your transaction then please create an Upgrade Query.
However, prior to creating an Upgrade Query, please refer to the Frequently Asked Questions.
Platby
Niekedy sa transakcia z PayPal nie sú automaticky registrované u našich webových stránkach. Prosím, pošlite svoje ID transakcie alebo vyúčtovanie číslo, ako aj dátum, kedy ste zakúpili to ako lístok podpory a váš účet bude aktualizovaný, akonáhle to bude možné.
Platené pre funkcie may be purchased using your credit or debit card, pay by mobile or through a Paypal account.
When a refund is made on an Vylepšenia product we could incur a cost depending on the method of the refund. We may therefore ban any future Vylepšenia activity.
Hracie svety
It can take several hours for the Hrací svet to be allocated to your account.
SM cannot reserve any club for any of its members. Numerous Hracie svety are created throughout the day at random times and you also have the option to either reserve a club or purchase a Klasický herný svet via Vylepšenia.
It can take several hours for the Hrací svet to be allocated to their account.
There is not set time in which you need to create your purchased Hrací svet.
Zlatý manažment
You have one day removed from your Gold Management each day at 06:00 AM HČ.
My vám umožní dní navyše na pokrytie nedorozumenia nad obnovenie členstva.
These Zlatý manažment minus days will be taken from your new days.